TOP 100 HOTEL SITES
| ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
| ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
| ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Delta seeks subsidy for Tupelo flights Delta Air Lines Inc. will seek a federal subsidy for its flights into Tupelo Regional Airport as fuel prices have risen and customer demand has dropped, according to an Associate Press report. (DAL) feeds.bizjournals.com |
Caltrans lands national award for Fix I-5 project The California Department of Transportation has received two national awards, including an “Innovative Management Award” for its Fix I-5 project. feeds.bizjournals.com |
Hamilton County commits to Museum Center upkeep Hamilton County commissioners on Wednesday approved a resolution to help with Cincinnati Union Terminal’s renovation and upkeep. feeds.bizjournals.com |
Sheraton Birmingham works hard to keep its 'experts' happy At the Sheraton Birmingham Hotel, little things go a long way. Through “random acts of kindness” and committees, Director of Human Resources Karen Herbert said hotel employees can find the generosity of spirit needed to make every day at the hotel a great day – for employees and visitors alike. The key to creating a positive atmosphere is the ability to listen to employee needs and concerns, she said. After all, the employees on the front lines are the true experts on the hotel. “They know the most about our guests,” Herbert said. “They’re talking with our guests on a daily basis and they know what they need.” That’s why employees are not only able to provide suggestions and feedback through an annual survey, but also have the opportunity to work on groups such as the hotel’s fun committee, which plans social events, and its “be great” committee, which provides suggestions to improve customer service. In addition to listening, the hotel takes action to make the hotel a great place to work every day. Herbert said the hotel management staff practices random acts of kindness for employees, such as provide water or a fruit bar to hotel attendants during the heat of Alabama summers. Although these acts of kindness occur behind the scenes at the hotel, their impact can be observed in the service the hotel provides. “We can’t ask people to be nice and give good customer service to a guest and not do the same for them,” Herbert said. feeds.bizjournals.com |
Making the most of the World Cup This guide to South Africa's sights proves that the off-field action during the soccer season can be just as inspiring as the game itself. news.com.au |